“ Failed to create OpenGL context for format QSurfaceFormat(version 3.2, options ). This aligned with my observations, as – in addition to the blank screen when creating a new project – the error message I received when trying to open an already existing project was the following: TeamViewer keeps the original OpenGL version.”. On your website I found this titbit stating: “ A computer may use OpenGL 3.x or 4.x if accessed directly, but only 1.0 if accessed using Windows Remote Desktop or Remote Desktop. I’ve found a new solution to getting the remote access to work! I thought I’d share in case other people have the same problem in future. Do you know what computer specs and software version have been identified as capable of working? Maybe I can check if one of our other processing computers is better equipped to handling Pix4D and install the specific version known to run via remote access there instead. The discussion thread I initially commented on mentioned that the software was not specifically designed for remote access use. On the other hand, upgrading back to the newest possible version I can run with my license (which is 4.7.5) leads to the same blank page as with the trial version of 4.8.0.Ĭhanging the settings of Pix4Dmapper to “high performance” as you described sadly had no effect either. I tried it multiple times, but it can’t be a data issue, as I merely duplicated what I had done on my laptop locally before, which worked fine there. However, I received the below error message and the software wasn’t able to generate an index in the final step and so failed. While running the software remotely in version 3.0.17 (as someone in the thread suggested using an older version), I was able to open and create a project. I did however gain access to out institute’s perpetual educational Pix4Dmapper license and have tried using that as well. I will try and contact our IT specialist to see whether he knows more and if I can have a look next time I’m at the institute. Since I’m currently in home office, I don’t have access to the actual computer.

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